Betway Terms and Conditions

1. Introduction & Acceptance

Welcome to Betway. These Terms and Conditions ("Terms") govern the use of the Betway platform and constitute a binding agreement between Betway and you. By visiting our website, creating an account, or using any of our services, you are deemed to have fully accepted these Terms.

Betway is an international-standard online gaming platform that has been operating since 2006. We believe transparency and clear communication are the foundation of a healthy gaming environment. These terms have been written in plain, straightforward language so every user can fully understand their rights and responsibilities.

Betway reserves the right to update these Terms and Conditions at any time. Any changes will be published on the website, and registered users will be notified by email. Continued use of the platform after such changes constitutes acceptance of the updated terms.

2. Account Register

The following information must be provided accurately when registering an account with Betway:

• Full name (as shown on your national ID or passport)
• Date of birth (must be 18 years of age or older)
• An active email address
• Valid mobile number
• Current residential address

Each user is allowed to open only one account. Opening multiple accounts is strictly prohibited and may result in punitive action. It is solely the user's responsibility to keep their account password confidential.

Account Verification (KYC)

Betway conducts identity verification in accordance with regulatory requirements. Prior to withdrawal, or at any time deemed necessary, Betway may request the following documents:

• Copy of national ID card or passport
• BKash/Nagad account screenshot or bank statement
• Proof of address (utility bill or bank letter)

3. Eligibility Requirements

The following eligibility requirements must be met to use Betway:

Users who are on a self-exclusion list or have been banned from another gaming platform are not permitted to open an account on Betway. Betway reserves the right to verify this information.

4. Bonuses & Promotions

Betway offers a range of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read carefully before acceptance.

Welcome Bonus

New members may receive a welcome bonus on their first deposit. A minimum deposit is required to qualify, and the bonus amount can only be withdrawn after meeting the applicable wagering requirements.

General Bonus Terms

• Each bonus may only be claimed once, unless stated otherwise.
• Bonus balance cannot be withdrawn until the wagering requirement has been fully met.
• Wagering must be completed before the bonus expires.
• Some games may not be eligible for bonus wagering.
• Attempting to claim bonuses through multiple accounts will result in all associated accounts being cancelled.

Free Bet

Where a Free Bet offer applies, it must be used on specific matches or events. Free Bet winnings are not automatically added as cash — they can be withdrawn after meeting the relevant conditions.

5. Payment Policy

Betway supports local payment methods for Bangladeshi users. Please keep the following in mind when making a deposit:

All deposits are processed in Bangladeshi Taka (BDT). Depositing via third-party accounts or another person's payment method is strictly prohibited. Betway only accepts payment methods registered in the account holder's own name.

6. Withdrawal Rules

The following conditions apply to withdrawals from Betway:

• Account verification (KYC) must be completed before a withdrawal can be processed.
• Withdrawals can only be made to the same payment method used for the original deposit.
• The minimum withdrawal amount is BDT 1,000.
• A maximum limit per withdrawal applies in accordance with applicable rules.
• Wagering requirements must be fulfilled before withdrawing from your bonus balance.

Processing Time

Withdrawal requests are typically processed within 24 hours. However, additional time may be required due to KYC verification or further security checks. Betway reserves the right to request additional documents when necessary.

7. Betting Rules

The following rules apply when playing Sports Betting and casino games on Betway:

Sports Betting

• Once a bet is confirmed, it cannot be changed or cancelled.
• If an event is cancelled, the stake will be refunded.
• If odds are incorrect due to a technical error, Betway reserves the right to void the affected bet.
• Multiple bets can be combined to create an accumulator.

Live Casino & Slots

• All game outcomes are determined by RNG (Random Number Generator) technology.
• If a game round is incomplete due to a technical error, the bet amount will be refunded.
• The dealer's decision is final in Live Casino games.

Betway reserves the right to modify game rules at any time. Advance notice will be given for any significant changes.

8. Prohibited Activities

The following activities are strictly prohibited on the Betway platform:

• Creating or operating multiple accounts
• Bonus abuse or bonus hunting
• Fraudulent or deceptive activity
• Money laundering or use of illegal funds
• Placing bets using automated bots or software
• Operating an account using another user's information
• Attempting to interfere with platform security
• Use of Third-Party Payment Methods

Any violation of these prohibitions entitles Betway to immediately close the account, forfeit the balance, and take legal action where necessary.

9. Privacy & Data Protection

Betway treats the protection of users' personal data as its highest priority. We keep all data secure using the latest SSL encryption technology.

For full details on how your information is collected, stored, and used, please refer to our Privacy Policy Please read it. The key points are:

• Your personal information is never sold to third parties.
• Betway is required to share information with authorities during regulatory investigations.
• Browsing data is collected in accordance with the cookie policy.
• You have the right to request access to or deletion of your personal data.

10. Responsible Gaming

Betway believes gaming should be enjoyable and controlled. We treat responsible gaming not merely as a rule, but as a core value. The following protective tools are always available on our platform:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a time limit for your continuous gaming sessions.
• Cooling-Off Period: Temporarily suspend your account for a set period.
• Self-Exclusion: Permanently close your account if you no longer wish to use it.
• Reality Check: You will be reminded at set intervals of how long you have been playing.

It is the responsibility of parents and guardians to keep minors away from gaming. Betway recommends using parental control software to prevent children from accessing this platform.

11. Account Closure & Suspension

Betway reserves the right to suspend or permanently close any account in the following circumstances:

• If these Terms and Conditions are violated
• If evidence of fraud or deceptive activity is found
• If evidence is found of an account being opened with false information
• For legal or regulatory reasons
• Long-Term Inactive Accounts (Over 12 Months)

Closed by User

You may request to close your account at any time. Any available balance (excluding bonuses) will be made available for withdrawal. If a self-exclusion request is submitted, the account will be closed within 24 hours.

12. Terms Amendment Policy

Betway reserves the right to amend these Terms and Conditions, in whole or in part, at any time. In the event of changes:

• Updated Terms and Conditions will be published on the website.
• Registered users will be notified by email in advance of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• You always have the option to close your account if you do not agree to the updated terms.

The date shown at the top of this page indicates when it was last updated. We recommend checking this page regularly.